General conditions

  • §1 Validity towards entrepreneurs and definition of terms

  • (1) The following general terms and conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

    A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed (Section 13 BGB).

  • §2 Conclusion of a contract, storage of the contract text

  • (1) The following provisions on the conclusion of a contract apply to orders via our internet shop

(2) If the contract is concluded, the contract comes with

    IGZ Vertriebs GmbH
    Euskirchener Str 87 D-53902 Bad Münstereifel

Represented by Daniela Kundt
Register number HRB AG KÖLN: 87724statuse.

(3) The presentation of the goods in our online shop does not constitute a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) When an order is received in our online shop, the following rules apply: The consumer submits a binding contract offer by successfully going through the ordering procedure provided in our online shop.

The order takes place in the following steps:

  • 1) Selection of the desired goods
    2) Confirm by clicking the "Order" button
    3) Checking the information in the shopping cart
    4) Click on the "Checkout" button
    5) Registration in the internet shop after registration and entering the registration details (e-mail address and password).
    6) Another check or correction of the respective entered data.
    7) Binding dispatch of the order by clicking the button "order for a fee" or "buy"

  • Before the binding submission of the order, the consumer can return to the website on which the customer's information is recorded and correct or correct input errors by pressing the "Back" button in the Internet browser used by him after checking his details Close the internet browser and cancel the order process. We immediately confirm receipt of the order by an automatically generated e-mail ("order confirmation"). With this we accept your offer.

    (5) Storage of the contract text for orders via our online shop: We save the contract text and send you the order data and our terms and conditions by email. You can view the terms and conditions at any time at You can view your past orders in our customer area under My Account -> My Orders.

  • §3 prices, shipping costs, payment, due date

  • (1) The prices indicated include the statutory sales tax and other price components. Any shipping costs will be added.

    (2) The consumer has the option of paying in advance, cash on delivery, direct debit, PayPal, credit card (Visa).

    (3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after the conclusion of the contract.
    If we deliver cash on delivery, the purchase price claim becomes due upon receipt of the goods.

  • §4 delivery

  • (1) Unless we have clearly stated otherwise in the product description, all items we offer are ready for dispatch immediately. The delivery takes place here at the latest within 5-10 working days. In the case of payment in advance, the deadline for delivery begins on the day after the payment order to the bank commissioned with the transfer and, for all other payment methods, on the day after the conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.

    (2) The risk of accidental loss and accidental deterioration of the item sold is only transferred to the buyer when the item is handed over to the buyer, even in the case of sale by mail.

  • §5 retention of title

  • We reserve ownership of the goods until the purchase price has been paid in full.

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  • §6 right of withdrawal of the customer as a consumer:

  • Right of Withdrawal

    Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed:

  • Right of withdrawal

  • Right of withdrawal

    You have the right to cancel this contract within fourteen days without giving any reason.

    The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods.

    To exercise your right of withdrawal, you must contact us

    IGZ Vertriebs GmbH
    Euskirchener Str 87 D-53902 Bad Münstereifel

Represented by Daniela Kundt

  • Email
    Fax +49 221 29219802

  • by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

    Consequences of cancellation

    If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery we offer have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

    We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

    You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

    We bear the costs of returning the goods

    End of revocation

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  • §7 withdrawal form

  • Model withdrawal form

  • (If you want to cancel the contract, please fill out this form and send it back.)

  • At :

    IGZ Vertriebs GmbH
    Euskirchener Str 87 D-53902 Bad Münstereifel


    I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)


    Ordered on (*) / received on (*)


    Name of the consumer (s)


    Address of the consumer (s)


    Signature of the consumer (s) (only when notified on paper)




  • (*) Delete where inapplicable.

  • §8 warranty

  • The statutory warranty regulations apply.

  • §9 Code of Conduct

  • We have submitted to the codes of conduct of the following institutions:

  • Trusted Shops GmbH
    Colonius Carré
    Subbelrather Strasse 15c
    50823 Cologne

  • You can access the Trusted Shops Code of Conduct by clicking the Trusted Shops seal on our website or at

  • §10 contract language

  • As contract language german will be available exclusively.

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  • §11 customer service

  • Our customer service for questions, complaints and complaints is available on working days from 9:00 a.m. to 6:30 p.m.

Phone: +49 (0) 2253 - 9579641
Fax: +49 (0) 221 - 29210802

  • to disposal.

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  • Status of the terms and conditions April 2020

  • Free terms and conditions created by